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Extension Troubleshooting

Having issues with the ApplyrFlow extension? Find solutions to common problems here.

Common Issues​

Extension Not Loading​

Symptoms:

  • Clicking the icon does nothing
  • Extension panel is blank
  • "Extension not responding" error

Solutions:

  1. Refresh the page

    • Press Ctrl+R (Windows) or Cmd+R (Mac)
    • Try clicking the extension again

  2. Restart Chrome

    • Close all Chrome windows
    • Reopen Chrome
    • Try again

  3. Check extension is enabled

    • Go to chrome://extensions
    • Find ApplyrFlow
    • Ensure the toggle is ON

  4. Reinstall the extension

    • Remove the extension
    • Reinstall from Chrome Web Store

Not Signed In​

Symptoms:

  • "Please sign in" message
  • Can't save jobs
  • "Session expired" error

Solutions:

  1. Sign in through extension

    • Click extension icon
    • Click "Sign In"
    • Enter your credentials

  2. Sign in on website first

    • Go to applyrflow.com
    • Sign in there
    • Extension should sync automatically

  3. Clear extension data

    • Go to chrome://extensions
    • Click "Details" on ApplyrFlow
    • Click "Clear data"
    • Sign in again

Job Not Detected​

Symptoms:

  • "No job found on this page"
  • Blank job details
  • Missing information

Solutions:

  1. Check you're on a job detail page

    • Must be the full job listing
    • Not search results page
    • Not a job preview panel

  2. Refresh and wait

    • Refresh the page
    • Wait for page to fully load
    • Then try the extension

  3. Check if site is supported

    • LinkedIn, Indeed, Glassdoor: Full support
    • Some career sites: Partial support
    • Request support for new sites

  4. Use manual entry

    • Click extension → "Add Manually"
    • Enter job details yourself

Incorrect Job Details​

Symptoms:

  • Wrong job title
  • Missing company name
  • Incorrect salary

Solutions:

  1. Edit before saving

    • Click the edit icon in the extension
    • Correct the details
    • Then save

  2. Edit after saving

    • Go to your dashboard
    • Click the job
    • Edit the details there

  3. Report the issue

    • Email support with the job URL
    • We'll improve detection

Quick Match Failing​

Symptoms:

  • "Analysis failed" error
  • Stuck on "Analyzing..."
  • No match score shown

Solutions:

  1. Check your resume

    • Must have at least one resume uploaded
    • Must have a default resume set
    • Go to Dashboard → Resumes to verify

  2. Check your quota

    • Free users: 5 analyses/month
    • Check remaining in Settings → Usage
    • Upgrade for more

  3. Try again

    • Wait a moment
    • Click Quick Match again
    • If persistent, contact support

Extension Crashes​

Symptoms:

  • Chrome says extension crashed
  • Constant error messages
  • Browser slowing down

Solutions:

  1. Update Chrome

    • Go to chrome://settings/help
    • Update if available
    • Restart browser

  2. Update extension

    • Go to chrome://extensions
    • Enable Developer mode
    • Click "Update"

  3. Disable conflicting extensions

    • Disable other extensions temporarily
    • Test ApplyrFlow alone
    • Re-enable one by one to find conflicts

  4. Clean install

    • Remove ApplyrFlow
    • Restart Chrome
    • Reinstall from Web Store

Site-Specific Issues​

LinkedIn​

Can't detect job from feed:

  • Click into the full job listing
  • Wait for page to load completely
  • Then use extension

"Sign in to see more":

  • Sign into LinkedIn first
  • Then try saving the job

Indeed​

Job shows in popup but not detected:

  • Click "Full job details" or job title
  • Open the full job page
  • Then use extension

Glassdoor​

Company page not job page:

  • Navigate to specific job listing
  • Not just company overview

Performance Issues​

Extension Slowing Down Browser​

  1. Check for conflicting extensions
  2. Reduce number of open tabs
  3. Update Chrome to latest version
  4. Reinstall extension

Slow to Load​

  1. Check internet connection
  2. Disable other extensions temporarily
  3. Clear browser cache

Request Site Support​

Want ApplyrFlow to support a new job board?

Email [email protected] with:

  • The job board URL
  • Example job listing URLs
  • How often you use the site

We prioritize requests based on user demand.

Contact Support​

If you've tried these solutions and still have issues:

Email: [email protected]

Include:

  • Browser version (chrome://version)
  • Extension version (from chrome://extensions)
  • Steps to reproduce the issue
  • Screenshots if helpful
  • Job board URL (if site-specific)